The people
at Rigel Products
thank
the men and women of
the United States
Armed Forces for
the brave sacrifices they
have made and
continue to make.
Freedom is not free.
Hosting by Aabaco Web Hosting
Feedback
 
Shipping
Boresmith comment: to avoid a ship charge, our dealers are shown at list of dealers.

Boresmith comment: to avoid a ship charge, find our products at amazon.com, and choose the
our items that say "Amazon Prime", whereby it ships direct out of an Amazon warehouse.

Boresmith comment: orders not over 13 ounces ship least expensively at our web store as USPS
First Class, and at over 13 ounces there is a jump in the usps.com ship rate.

Boresmith comment: our fulfillment cost is not as low as large online warehouses because we do
not have the high volume to create the same efficiency.  Also, if an invoice needs extra care to
contact a customer, we do that.

--Items arrived quickly, and even had a couple extra samples. Patches are cut clean w/ no frayed
edges. looking forward to using.  
Harold L in Montoursville PA, Oct 2015.   

--My order was ready to go the next day and shipped that afternoon.
Kudos to the shipping
department.  
Steve H in Santa Maria CA, June 2015.

--Dear Sir/Madam , I have received my order of .22 cal cleaning patches & would like to thank you
for the
prompt service.  1 week to Australia was a pleasant surprise.  Mike H in Brisbane,
Australia, April 2015.

--Received my package of triangle patches and 3 pack of nylon brushes and very pleased with
the delivery time
.  Ronald G in Succasunna NJ, March 2015.

--Shipping was very fast. I thought shipping costs were a bit expensive considering these were
cloth patches and not very heavy, but they did come in a USPS flat rate box and those are not
cheap nowadays.  Product price was very reasonable, though.  I think the website itself could use a
little improvement to become easier to use and print out.  I wanted to print out some of the price
lists and they were rather awkward looking.  The ordering process went well but could use some
improvement overall.  
Peter G in Tonawanda NY, Dec 2014.

--I WAS GOING TO ORDER YOUR BULK PATCHES BUT, I FOUND YOUR SHIPPING TO BE
WICKED EXPENSIVE.  
George D in Dunbarton NH, Nov 2014.

--I think your shipping charges are rather high.  You can ship these small pieces by US Postal and
they supply the box for less than the $12.40 you are charging!  
Clark M in USA, Sept 2014.

--I was going to purchase 500 of your 30 caliber patches but the insane charges for shipping
stopped me dead in my tracks.  Charging 11 bucks to ship a padded envelope that can go for 2
bucks is not very consumer friendly.  My money, my opinion, your mileage may vary.  Best,  
Bruce
P in USA, Aug 2014.

--everything was fine and quick. I received your gift of patches and will try them out.  Good service
from you folks.  Sincerely, Semper Fi.  
Gerald B in Endeavor WI, Aug 2014.

--I WAS ABOUT TO ORDER ALMOST $42 OF PRODUCT.STOPPED AT THE $13 SHIPPING
COST. THAT'S RIDICULOUS. THESE ARE LIGHT ITEMS. EVEN WITH PRIORITY MAIL
PACKAGING. IT COULDN'T BE MORE THAN $5.  George D in USA, Aug 2014, sent via email
Shipping seems kind of expensive for a small package of swabs.  i'll try these out and see how they
do.  thanks.  
Frank S in Kenna WV, July 2014.

--product was delivered on time with sufficent packaging.Also included were some free samplels of
another of their products to try out. . . . I think I will like dealing with this company....  
Scott D in
Saginaw MI, May 2014.

--I'd like to thank you for an excellent new product at a remarkably low price. I have made my
second purchase already, and I am
very impressed with the speed at which my purchases
were processed and delivered
. Not only would I highly recommend any and all your products, I
have already recommended them to others who share my passion for firearms. I wish you
continued success in your business ventures. I, for one, will be a permanent customer.  Thanks
again.  
Stephen M, Certified Gunsmith in Winslow AZ, May 2014.

--Everything was present, of good quality, and quickly received.   Gary S in Pineville OR, April
2014.

--Ordered approx. 2300 hrs Fri 27 Sep 2013.  Received approx. noon Mon 7 Oct 2013. ( WESTERN
AUSTRALIAN time.)  5 working days in between.  
I cannot ask for or receive better service than
that from the other side of the world.  I doubt if I'll ever be able to say "beam it up Scotty!" (or
Shane).  With paperwork being computerised, it was good to have a handwritten note on the
invoice from Shane with a free jagbrush.Thanks Shane.   
Zygfryd S in Helena Valley Western
Austalia, Australia, Oct 2013.   

Go back to feedback summary page.